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Privacy Statement
All of your personal and contact details will be kept only for the purposes of contacting you if necessary, for responding to your specific enquiry or mailing you product information, updates and offers, and will not be shared with any other parties.

Security
Our Shopping Cart is protected by SSL encryption to protect your details, and this information will only be used for the purpose it was submitted for.

Delivery Times
We endeavour to send your order within 48 hours of payment clearance.

Freight - NZ
Delivery to all New Zealand destinations is included in the price for items totalling $50.00 and more (There is a $6.00 surcharge for orders under $50.00). We normally use Courier Post as our carrier. All orders are carefully and securely packaged to NZ Post recommended standards.

Freight - International (NOT AVAILABLE)
Please note that we only deliver to addresses within New Zealand.

Payment
Our only method of payment is direct credit to our bank account - ASB Bank 12 3232 0271161 00. (If ordering via our secure online shop - please include the order number and your name as a reference; wholesale clients - please include your business name; phone and email orders - please include your name).

Returns Policy
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. In the event goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a satisfactory remedy.

Out of Stock Items
We endeavour to keep all items advertised in stock at all times. In the event of an item being out of stock, we will notify you by email or phone of the expected delivery time.

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